Support

Thank you for contacting our support team.

Our Helpdesk staff are trained to handle all products within our portfolio. In addition, local and foreign experts are available to deal with escalated queries, subject to the time availability selected by the client.

Please fill in our fault report sheet, or contact our helpdesk on 0027 (0) 21 710 2700.

General Information
Company:
Reported by:
Contact No.:
Email address:
Date:
Time:
Reference No.:
Site/Link Name(s)
Access Required
All Logs Download
Technology
Product:
Capacity:
Unit:
Freq:
Band:
Part Number:
Serial Number:
IP Adderss:
BS Sector:
SS MAC:
SS IP:
Fault Description:
Fault details
Intermittent fault occurrence (time):
RSSI level(s) before replacement:
Site Information
Name of Technician on site?:
Contact number(s):
     
 
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