ShoreTel's Unified Communications (UC) capabilities are changing the way people work by integrating communications tasks currently performed with separate tools. Built on the powerful voice capabilities of our IP phone system, ShoreTel simplifies communication with fully integrated video, instant messaging, video conferencing, advanced mobility, presence and collaboration capabilities.

New thinking replaces old equipment with a ShoreTel IP phone system that offers high-quality voice capabilities beyond simple telephony.

IP Phone Systems

ShoreTel's distributed architecture is ideal for
multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.   

Distributed Architecture

See the ShoreTel UC system in action for yourself, and learn why ShoreTel is a leading provider of IP telephony solutions worldwide.

Online Demonstration

We designed the ShoreTel unified communications system from the ground up to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment. End users easily master the built-in unified communications tools; at the touch of a button, the intuitive desktop application turns voice calls into multimedia collaboration sessions.

The ingenious purpose-built IP architecture makes the system look and behave like a single, unified platform. It distributes the system’s intelligence across the communications environment so the system scales and grows as needed, across sites, or even countries. With ShoreTel Director, an intuitive browser-based administrative interface, IT staff can maintain the system from anywhere on the network. It all comes together with plug-and-play ease, from the voice switch  es and IP phones that are ready to go as soon as they’re plugged in, to the online directory that updates dynamically.

The system's distributed architecture and applications, and its N+1 redundancy help provide five-nines availability for mission-critical business continuity. The switch-based hardware platform helps ensure that in the event of a WAN failure, the phone system continues to place and receive calls on the Public Switched Telephone Network.

Our total cost of ownership (TCO) analysis tool can show you why ShoreTel is the lowest for TCO in the industry. Many customers report a return of investment within a year. Over the long term, ShoreTel helps reduce costs company-wide with unified communication tools that streamline business processes, putting critical information within reach, and eliminating both missed calls and the need for expensive third-party conference services.